National-Arg
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Audit Information
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Audit Information
Step
1
of
5
- Personal Information
20%
Your Name
*
Contact Email
*
Contact Number
*
Repairer Name
*
Repairer Address
*
Repairer Postcode
*
Disabled Toilet Available?
*
Very Poor
Poor
Average
Good
Excellent
Disabled Ramps
*
No
Being Installed
Not Required
Yes
Wide Door Access
*
No
Being Installed
Not Required
Yes
Disabled parking bay use/signage/marked out
*
No
Being Installed
Not Required
Yes
Is there Security in Car park and yard & workshop?
*
None
Carpark only
Yard only
Workshop only
Carpark and Yard
Yard and Workshop
Carpark and Workshop
All
Company Liability certificate displayed and in date
*
Yes
No
BSI Accreditation displayed and in date
*
Yes
No
Did you have any Major or Minor failures on your last BSI10125 Audit
*
Yes
No
What Date Was your last Audit
*
DD slash MM slash YYYY
Are your computer Password protected
*
Yes
No
Do you change the passwords on a regular basis
*
Yes
No
Are the computer input and output connections protected (CD drive USB) to prevent unauthorised data collection
*
Yes
No
Do you leave any customer details on a desk when the desk is unattended
*
Yes
No
What do you do with customer details when you are finished with them
*
Nothing
Place in the bin
Shred internal
Shred external
Shred external with certificate
Destroy other method
Destroy other method with certificate
Is there a Visitor Book
*
Yes
No
What do you do with credit card details
*
Keep the data on file
Record the data on the customers documents
Put straight into the machine
Record on paper then destroy
Do you carry out customer verification
*
No
By name
By registration only
By Incident date only
By date of Birth
By postal address
With combination of 2
With combination of 3
With combination of 4 or more
Are any of your staff CRB checked (record only)
*
Yes
No
Public Liability
*
Yes
No
Employers Liability
*
Yes
No
Fire prevention certificate and precautions in place
*
Yes
No
Fire officer in place
*
Yes
No
Safety officer in place
*
Yes
No
Health officer in place
*
Yes
No
Is the fire alarm in effective working order? (Ask the Site Manager)
*
Yes
No
Do you have regular fire tests (Record date of last test)
*
Yes
No
Do you check driving licences are in order own Staff
*
Yes
When someone starts
Every 3 months
Every 6 months
Every year
Do you carry out NPS or CSI with your customers would you share that data with us (Good news stories)
*
FCA Complaints process is in place are you fully up to date with the new FCA process
*
National-Arg